How to clear the Local Data in EdgeProX

Depending on your connection and the amount of tabs and charts you have open, the data stored on the platform can miss some information, or incorrectly apply missing data to studies. A common first step in troubleshooting is to clear the local data. Clearing local data deletes the cached data that is stored on the platform, and redownloads the data. This should not remove the applied studies or analysis on the chart.  

Clearing Local Data by Chart

To clear the local data on a specific chart, right-click on the chart and navigate to the bottom of the dropdown menu. Select "Clear Local Data".

On the subsequent dialogue box, select "Yes". 

Clearing Local Data on Platform

To clear the local data on all charts on the platform simultaneously, navigate to "Configure" and then "Clear All Local Data". 

On the subsequent dialogue box, select "Yes". 

• Related Articles

• Retrieving Missing Chart Data in EdgeProX

  This article is to help resolve commonly occurring issues during the rollover period. i.e., Missing Chart Data. Whether you are using 'Continuous Futures Contract Symbol' e.g., @ES, or using 'Specific Contract Symbol' e.g., ESU5. If your charts show ...

• Why does data my not load for a full day on EdgeProX?

  If you find that data is not loading for a full day, there are a number of reasons why it may be so. Many times issues with missing data can be solved by Clearing the Local Data. If that does not work try the following troubleshooting steps. Data ...

• Exporting Data

  Exporting data allows you to pull chart data into a spreadsheet. This feature allows you to do analysis outside of EdgeProX with the specific data points. Read below to begin this process: 1. To access the export data tab you will need to click Chart ...

• Linking charts in EdgeProX

  Linking Charts Linking charts is a powerful tool that allows you to apply an action to a number of different charts and DOMs. There are a few different ways to assign a link group to a chart. The easiest way is by selecting the group of colors on the ...

• Adding Alerts to EdgeProX

  Alerts are used to notify a trader when an instrument trades at a certain price or volume. The alert will play a sound notification and/or send an email and can be configured to close an open active position. Create an alert To access alerts select ...