Why can't I see data for a specific contract/market?
Since futures contracts trade on different exchanges, please check that you have enabled, or requested your broker to enable data for any exchange you wish to view or trade.
Please also be sure to check that you are using the correct symbol, and trading the proper month for the product you are trying to view. Base symbols can vary by data feed.
If you are unable to access data for a certain market, or need to know what the base symbol is for a product you want to view or trade, please contact your broker.
Futures Offset Method (Platform vs. Statement)
Futures Offset Method (Platform vs. Statement) Due to different offset methodologies used by the platform and the daily statements, the open position showing on your platform could differ from what shows on your statement. Platform Method First ...
Why was my Limit order not filled?
For most products, Futures contracts are filled using a FIFO (First in, First out) method. If the market traded at the price where you placed a Limit Order, but there were not enough contracts filled to reach your order, it may not be filled. ...
Can I trade Stocks or ETF's in a live account?
Edge Clear is a Futures only firm and does not offer trading on Stocks or ETF's. You are able to view other market data using a third party data source, such as DTN IQFeed.
Why are my margins not set to the "As low as"?
When viewing Edge Watch Contract Specification and Margins page, you may find your day trading margin is higher than the "As low as" stated price. Edge Clear brokers normally start traders at 25%-50% day trading margins. This means 25%-50% of the ...
Stop Loss and Stop Limit Orders
Stop Market Orders Stop market orders are placed at a specific price, and if the market price reaches the order price, the order should be triggered and executed as a market order. Market orders are filled at the best available price, which may not ...